Refugees and Asylum Seekers

We understand the unique mental health challenges refugees and newcomers face upon arrival to Canada. Many face challenges such as trauma, anxiety, depression and cultural adjustment.

As part of our commitment to accessible care, we provide counselling and psychotherapy services to those who are eligible under Interim Federal Health Program (IFHP) ensuring that refugees and asylum seekers across the Greater Toronto Area and Ottawa are are provided with the mental health support they need during this transition time. Request an appointment below to discuss how you can access this service.

Request Appointment

What is Interim Federal Health Program (IFHP)

The Interim Federal Health Program (IFHP) provides limited, temporary coverage of health-care benefits for specific groups of people in Canada who don’t have provincial, territorial, or private health-care coverage.

IFHP supports refugees and asylum seekers by providing FREE access to:

Psychiatric care, counseling, and psychological support.
Services from licensed mental health professionals, including psychotherapists and counselors.
Treatments for trauma, stress, and other mental health issues common among those who have been displaced.
Support services for refugees in adapting to life in Canada by addressing mental health issues that may arise due to cultural adjustments, language barriers, and resettlement stress.

To Learn more about The Interim Federal Health Program (IFHP) click HERE

What is the benefit of this program?

We are an approved provider under the Interim Federal Health Program (IFHP) with benefits managed by Medavie Blue Cross. All counselling and psychotherapy services are billed directly to Medavie Blue Cross, thereby alleviating one of the many financial constraints refugees and asylum seekers.

Healing Ways Psychotherapy Advantage includes:

Trauma-Informed Care: We appreciate that many refugees have experienced significant trauma and as such we provide mental health services under IFHP by helping individuals and families process and heal from their experiences in a safe and supportive environment.
Cultural Sensitivity: We understand and value cultural differences, thereby providing care that is relevant, individual and family centered while being respectful of the diverse backgrounds of refugees and newcomers.
Language and Communication: We make therapy accessible to those who may not be fluent in English or French by including language translation support so as to ensure clear communication.
Stress and Anxiety Reduction: Our services help in managing stress, anxiety, symptoms of depression, isolation while facilitating smoother adaptation to life in Canada.
Navigating the IFHP System: We are familiar with the IFHP and can assist refugees in navigating the mental healthcare system, helping them access the full range of benefits they may benefit from.
Family and Child Support: These services address specific challenges faced by young refugees, including adapting to new schools and communities.
Connection to Community Resources: We help connect refugees with additional community resources, supporting their overall well-being and integration into Canadian society.

How do I access this program?

First step is to confirm eligibility and be enrolled in the program.

Eligibility includes:

Refugee claimants
Victims of human trafficking
Victims of domestic violence
Immigration detainees held under the Immigration and Refugee Protection Act (IRPA)

To learn more and to enroll, click HERE

To begin receiving services, contact us on 647-764-3035 or submit a request for appointment below:

Request Appointment